Online counselling

Ruslan FrankOnline psychologist

I am Ruslan Frank. I help with anxiety, emotional ups and downs, and relationship difficulties. You do not need to know what to say in advance — we can start with what is troubling you now. Sessions are in Russian or Ukrainian.

What the first session is like
What happens after you select “Book”?
  1. Telegram opensOpen the booking application from the bot.
  2. Choose a format and timeChoose the consultation format, date and time from the available options.
  3. Submit your requestWait for confirmation in Telegram. Your selected time is not booked until it is confirmed.
  4. Payment and meeting detailsPayment and meeting details are available in the confirmed session card.

Before booking, you can ask Ruslan a question.

Ruslan Frank — psychologist
3000+consultations
3 yearsof practice
1 yearwith the Red Cross

Online · confidential · LGBTQ+ friendly

Explore the topics

Not sure how to describe what is happening?

Start with a relevant topic or a short self-check. This is not a diagnosis; it helps identify a starting point for a conversation.

Could not find your topic?

The catalogue covers anxiety, eating disorders, trauma, relationships, self-esteem, OCD, sleep, dissociation and other topics. Detailed articles are currently in Russian.

Open the topic catalogue
short self-check

What you can talk about

Select what feels familiar. This is not a diagnosis — just a way to identify something to talk about.

Select 1–2 options

You do not need a precise request

Select 1–2 options that resonate. If none fit, you can open the topic catalogue or ask a question.

This is not a diagnosis — only a prompt for a conversation.
What I work with

Common reasons for seeking support

Start with the main topics. The full list and detailed guides are available separately.

Trauma and its aftermath

Effects of emotional and psychological abuse, attachment trauma, negative beliefs and triggers

Abuse Attachment trauma Internalised beliefs Triggers
More about traumatic experiences

Personality disorders

Emotional instability and difficulties with intimacy, self-esteem and consistent behaviour

BPD NPD Schizotypal patterns Accentuated personality traits
More about BPD and recurring patterns

Eating disorders

Binge eating, restriction, controlling food, body image, anxiety and shame around eating

Anorexia Bulimia Binge eating Other specified eating disorders Orthorexia
More about eating disorders

Anxiety

Tension, anticipation of danger, social anxiety, panic reactions and physical anxiety

Generalised anxiety Social anxiety Panic attacks
More about anxiety

Depressive experiences

Apathy, loss of motivation, persistent fatigue, emptiness and self-criticism

Dysthymia Existential crisis Loss of motivation
More about apathy and burnout

Relationship difficulties

Recurring patterns, fear of intimacy, conflict, jealousy and boundary difficulties

Codependency Harmful relationship patterns Boundaries Fear of abandonment
More about relationships

Emotional regulation

Emotional dysregulation, impulsivity, self-directed aggression and self-injury

Dysregulation Impulsivity Self-directed aggression Self-injury
More about emotional regulation

Behavioural and cognitive patterns

Compulsive thinking patterns, escapism, self-sabotage and fear of mistakes

Procrastination Self-sabotage Perfectionism Intrusive thoughts
More about intrusive thoughts

Identity and self-perception

Identity crises, finding worth beyond achievements and difficulties accepting yourself

Identity crisis Self-worth Self-acceptance Self-definition
More about self-esteem

Important to know

Situations outside my scope

Psychotic disorders

Psychiatric care is needed

Severe addictions

Specialist care is needed

Severe cognitive impairment

Comprehensive care is needed

If your situation is outside my scope, we can discuss another specialist who works with these difficulties.

Main approaches

I work integratively, choosing tools to suit your situation and needs

CBT

Cognitive behavioural therapy

Thoughts, actions and understanding the anxiety cycle.

When it may be relevant
  • anxiety and panic
  • OCD and intrusive thoughts
  • depressive experiences
DBT

Dialectical behaviour therapy

Self-regulation skills and balancing emotions.

When it may be relevant
  • intense emotions
  • impulsivity and BPD
  • ongoing conflicts
Psychoanalysis

Psychodynamic approach

Understanding underlying experiences and recurring patterns.

When it may be relevant
  • recurring patterns
  • a sense of emptiness
  • identity questions
Existential approach

Meaning and freedom

Meaning, choices and support through a crisis.

When it may be relevant
  • loss and grief
  • crises of meaning
  • loneliness
Gestalt

A focus on feelings and contact

Awareness, contact and boundaries.

When it may be relevant
  • boundaries and conflict
  • expressing emotions
  • difficulties connecting
session formats

Services and fees

Start with an initial session, continue individually or come together.

Start here

Initial consultation

A calm session to understand your situation and identify a first step.

14.5 €
1 hour · online
Book a session
Together

Couple / family counselling

A joint session to discuss relationships, recurring conflicts and what matters to each person.

49 €
60 min
75 €
90 min
95 €
120 min
If you are not ready yet

Free support bot

Try self-support tools or take a small step towards counselling when you need support. The bot interface is currently in Russian.

0 € for access to SAFEspace
The main tools are available free of charge.

Not sure what to choose?

Briefly describe your situation and ask whether an individual or joint session would suit you.

Help me choose a format

Support during intense anxiety

If I am available, I may help you find some stability during intense anxiety or panic. This does not replace emergency services, psychiatric care or crisis support.

reviews

Client reviews — translated

payment

Payment options

Available payment options depend on your country and bank: cards, transfers, international services, cryptocurrency or the booking bot. Confirm the available option before paying.

Payment in the booking bot

booking format time payment session details

Payment is available in the bot after the session is confirmed, alongside meeting details. We check the available payment method for your country.

Open the booking bot

Direct transfers

SBP Tinkoff Sber Kaspi Monobank Using payment details

Receipt and confirmation; instalments and other banks can be discussed separately.

Cards and wallets

Visa MasterCard Apple Pay Google Pay

I can explain the available option and confirmation process.

International services

Revolut Wise PayPal SEPA SWIFT USD EUR PLN

I can help clarify the form and payment reference.

Cryptocurrency

USDT BTC ETH Binance Wallet

I can provide instructions and remain available to help with payment.

Frequently asked questions

Answers to common questions

Answers to questions people often ask before their first session

What happens in the first consultation?

We briefly get to know each other and identify what matters most right now. You speak at your own pace; I help with questions.

Then we map the situation: triggers, emotions, behaviour and what keeps the difficulty going. We finish with initial support for the coming days and discuss whether to continue, take a pause, and what frequency and format fit.

Do I need a clear request?

No. It is fine if your request feels vague. Part of the first session is helping make it clearer.

Which platform do we use and how do I get the link?

We agree on a convenient platform: Telegram, Discord, Yandex Telemost, Google Meet, Microsoft Teams or another service.

I send the meeting link privately. We agree on the platform in advance.

What happens if the connection fails?

We try to reconnect. If that does not work, we agree on another time for the remaining part of the session.

What ages and languages do you work with?

I work with clients aged 15 and above. Sessions are in Russian or Ukrainian — please choose the language you are comfortable speaking. I do not provide sessions in English.

For clients aged 15–17 and parents · About sessions in Ukrainian

For under-18s, guardian consent is required. We discuss the arrangements before booking.

How many sessions will I need, and how often?

We usually start weekly, then agree on a frequency that fits your situation and progress: sometimes every two weeks, sometimes more often for a short period.

Can I cancel or reschedule?

Yes, contact me in advance. We clarify and agree on the rules, including the notice period, before starting.

What about confidentiality?

What you discuss stays between us. We discuss confidentiality and its limits before starting, including situations involving a direct threat to life or safety.

Are you LGBTQ+ friendly? Can I speak in a way that feels natural?

Yes. My practice is LGBTQ+ friendly, respectful and accepting. You can use language that feels natural, including swearing.

If you smoke or vape, we can discuss this in relation to your comfort during the session.

Do you give between-session tasks, and how long do they take?

Sometimes I suggest tracking how you feel, reflection questions or short exercises.

I can send tasks through the booking bot so they remain accessible, with reminders. If useful, we can use Miro for visual notes and to review changes.

Do you attend personal therapy and supervision?

Yes. Personal therapy and regular supervision are part of responsible practice: they help me notice blind spots, work with difficult subjects and avoid working in isolation.

This does not make a practitioner perfect, but it supports more attentive and sustainable work.

Can we attend as a couple or family?

Yes. Choose the couple / family format in the bot and a duration of 60, 90 or 120 minutes. For a family session, tell me in advance who would participate.

How a joint session works →

Can you help if I am struggling right now?

If you are currently unsafe — first contact emergency services or people nearby; they can respond more quickly and reliably.

I may help you find some stability through messages or a session, but this does not replace emergency care.

Could not find the answer to your question?

Ask anonymously

Where clients are based

I work online with clients in over 30 countries

Available payment options, agreed time zones and considerate online support.

Show all countries

CIS and Caucasus

Kyrgyzstan Uzbekistan Georgia Azerbaijan Armenia

Europe

Norway Latvia Lithuania Estonia Czechia France Italy Spain Netherlands Belgium Sweden Denmark Finland

North America and the Middle East

Canada Israel

Asia and other regions

Japan South Korea Turkey Argentina Thailand Vietnam
education

My professional development

My work draws on my psychology degree, experience in humanitarian projects, and ongoing learning and supervision.

2020—2024

Bachelor’s degree, Petro Mohyla Black Sea National University

Psychology and counselling, alongside support groups and practical experience.

2023—2024

Red Cross: crisis psychological support

Work in difficult situations, helping people find stability and communicating with care.

2023 — present

Professional learning and supervision

Practical learning, case discussions, regular supervision and personal therapy.

professional support

Personal therapy and supervision are part of my practice

I regularly attend supervision and personal therapy. This helps me notice blind spots, avoid working alone with difficult cases, and remain attentive to clients.

Certificate

01/03

Bachelor’s degree in Psychology

Petro Mohyla Black Sea National University · 2024

Some details are hidden for privacy.

Social media

I write about psychological support

Ready to start?

If you want to understand yourself better, find support, explore your emotions or simply talk, you can get in touch. Choose a convenient way to contact me. Sessions are in Russian or Ukrainian.